About Us

It is our great pleasure to welcome you to the Brownlee Jewelers family.

Since opening our doors in 1936 at the corner of Trade and Tryon, our family has worked hard to make the diamond ring buying process a pleasant and easy experience for each of our customers. We are a dedicated team of professionals that works to keep your best interests at heart. We know that buying an engagement ring is one of the most significant purchases you will ever make in your lifetime. That is why it is so important to buy from someone you can trust and a company that is going to provide extraordinary service for many years to come. We want you to leave without a doubt that you chose the right diamond for you at the right price for you.

We are a third-generation, family owned business that has been serving the Carolinas for over 80 years. Our locally owned and operated jewelry stores have an unprecedented history of full service jewelry operations that are second to none. In addition to our wide selection of brand names and one of a kind jewelry pieces: we offer jewelry and watch repair, custom design, engraving services, and financing options. Should you choose to create your own one of a kind piece, our custom design department will work with you using CAD/CAM or custom carved waxes. Our team of custom designers will be happy to help you create something that you will cherish for a lifetime:

  • Michael Rousso is a Graduate Gemologist from the Gemological Institute of America in California. Michael worked for a premier jewelry store in Los Angeles, California for several years before returning to Charlotte in 2014 to begin his career as a Custom Jewelry Designer. Michael is an accomplished custom designer with experience in CAD/CAM, wax carving, and bench work. Michael's greatest joy is creating one of a kind pieces that are as individual and special as each of his customers. Michael serves customers out of the Park Road Brownlee Jewelers location.
  • Heather Rousso is a Graduate Gemologist from the Gemological Institute of America in New York. She earned her degree in Fashion Design from Alabama in 2012 and worked for several years in New York City in the fashion industry before returning to Charlotte to begin her career as a Custom Jewelry Designer in 2016. Heather is an accomplished custom designer with experience in CAD/CAM, wax carving, and bench work. Heather has a special passion for creating new and unique jewelry pieces out of her customers’ heirloom pieces, helping to turn their family treasures into something they will continue to cherish for generations to come. Heather serves customers out of the Arboretum Brownlee Jewelers location.

As a member of The Continental Buying Group comprising of over 100 members and over 1 billion dollars in retail sales annually, we can offer you a selection and value that most retailers and chain stores just cannot match. All our diamonds are graded by an Independent Gemological Laboratory which often results in savings of 50-70% off the retail appraisal. Most of our diamonds are hand set by one of our own in house jewelers to ensure quality and personal care.

We confidently back each of our products with unmatched guarantees and warranties, including a money back guarantee, lifetime upgrade, price protection, complimentary jewelry maintenance, complimentary appraisals and so much more. As a member of Preferred Jewelers International we are the only independent jeweler in the area to offer a Nationwide Warranty Program.

Our ultimate goal is to gain your trust and satisfaction for a lifetime. We take pride in providing professional guidance and promise you to work hard to gain your confidence and exceed your expectations with each purchase.

 

Selection, Service, Value and Education.

 

We look forward to gaining your business.
Sincerely,

 

Harold Rousso
Brownlee Jewelers

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