Good Afternoon, I just wanted to take this opportunity to thank the staff of Brownlee Jewelers- University for their awesome customer service and the ability to make my visit a pleasant one. Ms. Shelbee Perryman was very helpful in assisting me to find the right gift associated with the occasion. ... Her knowledge, expertise and customer service skills proved to be an invaluable asset to your establishment. I look forward to my next visit and would truly recommend your services, thank you once again. Read More
I had a phenomenal experience at Brownlee Jewelers in Concord. I originally went into the store to have my wedding bands resized. Unbeknownst to be, my husband went in just a few minutes after I left to order me a new wedding ring set, as a total surprise. I was ... breathless when I returned to pick up my rings that had been left for resizing and was presented with a brand new wedding set! Ivan presented me with the ring and I thought he had accidentally given my someone else's ring. India did a great job supporting my husband in selecting a ring that she thought would be pleasing to me, based upon a single encounter (and I must admit, I can be picky). She nailed it! Both India and Ivan were instrumental in synchronizing the timing for the new ring to be ready when I returned to pick up the ring left for resizing. I was blown away at how they worked with my husband to bring this amazing surprise to fruition. Absolute Superior Customer Care!! Read More
I recently went to the new Concord location and had a wonderful experience. All the employees were great but Ivan worked with me on both occasions. He was exemplary. Ivan was so knowledgeable and courteous. On the second visit he even remembered a special piece of jewelry I'd been admiring ... weeks earlier. Great location, service and lots of merchandise. Read More
I would like you to know I had the best visit in your University Area store today. A gentleman by the name of Ivan Scott is the best. He took time to explain all my options on the work I needed to have done. We moved here 20 years ago ... and Mr. Scott has the qualities of the jewelry store personnel that I am use to having in my home town. I will recommend your store to anyone who needs to purchase or have repaired a piece of jewelry. Thank you so much Mr. Scott. Read More
Every Christmas while growing up my Dad would get Mom's present at Brownlee Jewelers. My Dad is gone now but Mom is still here. She is now 83. She lost a watch Dad had given her and wanted to get another. I took her to Wal-Mart to look. She looked ... at 2 and said, " I want to go to Brownlee's. I took her to the Park Rd. Store where we met Ralando. Very very helpful. Mom gave him a price range and he found the perfect watch for her at 1/2 the price she said. It is beautiful and Ralando was so professional and just a really nice man. His Customer Service skills are out of this world!!!! I will always recommend Brownlee Jewelers to everyone. Read More
The customer service is excellent at the Brownlee Jewelers on University City Blvd. Meric Beyazyurek and all the others that work there are wonderful. They have done several watch repairs for me. Their prices are so reasonable. I definitely recommend Brownlee Jewelers. Read More
I have been a Brownlee Jewelers Customer for more then 6 years, Rock Hill store... love it and all the people that work at the Rock Hill store are so helpful.. they have the best prices, and what I love the best... is they know there customers by a lot ... of us by name and they don't forget a face... Thank you Melanie and your team for all your help over the years.. you guys ROCK... Read More
I have shopped at Brownlee in Rock Hill for at least Twenty or Twenty five years,They have always went over and Beyond to help me, I have bought everything from them from diamonds to watch batteries and nobody has never been anything but wonderful to me!!! I have broke my ... diamond ring so many times working in retail, that my husband bought me a new one about five years ago!!!Just about three months ago I had my old ring which means the world to me reset,we looked Thur book after book until I found the right setting!!! So they are the best people to help you!!! Nobody there has ever been rude to me!!!!! I love shopping there!!! Read More
What an amazing experience we had at Brownlee - Arboretum. Our salesperson, Jenifer Deese, was so knowledgeable, patient and friendly. She encouraged my husband and I to get informed and shop around before deciding on an upgraded wedding ring. We kept coming back to Brownlee, and we are ecstatic over ... the ring that we finally selected. Everyone made us feel very comfortable and the value is just unbelievable. We are now dedicated Brownlee customers and will be back in the future for all of our jewelry and timepiece needs! JOB WELL DONE! Read More
I ❤️Brownlee Jewelers in Huntersville.
I had excellent service at the Stonecrest location. Valeria Altman did an awesome job. Helping me with my ring. The ring was over 50 years.
My husband and I love shopping at Brownlee Jewelers! We've had great experiences at many different locations, and their prices on diamonds can't be beat. Bailey at the Park Road store and Samantha at the Rivergate store are both so helpful in all regards. I recommend either of those two ... ladies to everyone! Read More
I LOVE the Rivergate Brownlee Store! Samantha, the Manager, is so helpful with gifts for others as well as something special for me. She even sends "thank you" notes after my purchases. I have been a Brownlee fan forever but am SO glad they opened this store in my area ... and hired such a capable, knowledgeable and personable person to manage the store. I ♡ Brownlee Jewelers! Read More